Work Processes and Habits Part Two: Chelsea Boos from Vue Weekly
I had the pleasure of visiting the offices of Vue Weekly last week and interviewing the very charming and talented Chelsea Boos. Can you tell me a little bit about what you do as a Graphic Designer at Vue? I... | Jul 20, 2010
Experience Maps: Understanding Cross-Channel Experiences For Gamers
One of the most satisfying aspects of our work is helping our clients deepen their understanding of their customers. A couple of years ago we worked on just such a project for Comcast--where we were able research how gamers gather... | Feb 9, 2010
Doing a content audit or inventory
This past couple weeks I've been doing a large content audit and inventory. With the increased attention on content strategy the audit/inventory seems to be making a comeback. In this post I'm going to share my recent approach and talk... | Jan 26, 2010
Swimlane diagram now in EightShapes Unify
We were privileged to have Nathan Curtis come speak at CanUX in November 2009. After his talk, I caught up with Nathan and asked him about entering the Swimlane page pattern into the EightShapes Unify collection. It didn’t take long.... | Jan 7, 2010
Prototyping and Bikes
I'm sure that many of you have read Bill Buxton's excellent book Sketching User Experiences. In it he uses bicycle design as an example of good sketching practice, so when I stumbled upon this short video of a new Trek... | Aug 19, 2009
Swimlanes: More Information and Templates
Thanks for the post about the swimlanes document, Gene. It has actually been a long process that resulted in a set of well-targeted wireframes (done by Dennis Breen). I think that the strength of this deliverable isn't so much in... | Apr 21, 2008
The Conversational Sketching Toolkit
One of the simplest tools we use in our early stage work to align project stakeholders is sketching. I call our approach conversational sketching, because the point isn't to draw the solution, it's to give people a tool to talk about their needs and perspective. In this post, I talk about our approach, outline the materials we use in our toolkit, and provide a PDF template to print your own sketching sheets. | Jul 10, 2007
Visualizing and Communicating Information
When it comes to communicating information in a way that resonates persuasively with people, it's important to tailor how that information is displayed. You have the data, but how do you communicate that information to your audience persuasively? | Apr 26, 2007
Accelerator Workshop Memory Palace
Recently, I have been thinking about ways to make the Accelerator Workshop even more effective, enjoyable, and increase the number of attendees. One of the things I remember from Psych 100 is the idea of the Memory Palace, or... | Apr 11, 2007
Transit Ethnography
A couple years ago, I was doing a web project supporting youth and addiction. Getting teens to provide insight into their motiviations for substance abuse is something that takes time, and we didn't have a large research budget. So instead of cultivating relationships with teens, arranging interviews and on-site visits, I rode the bus. | Mar 17, 2007
Simple site maps with MS Project
Project is just an outliner grafted to a database, and that makes it a powerful tool for doing simple site maps and inventories. | Feb 8, 2007